Individual Member Service
a Hundred Times a Day

The test of a quality management firm lies not only in quality education, publications and programs for the masses, but how well it handles the individual member request.  And, that request can happen a hundred times a day. 

It means stopping in the middle of a major project and starting again without skipping a beat.  It means finding another copy of a brochure that a member misplaced.  It means getting a hotel room for a member when none are available. And,  it means acting on behalf of the member with the press, government and other publics. 

Personalized membership service starts with your Executive Director and support staff to handle day to day administration of programs and activities of the Association, including prompt and efficient handling of meetings, correspondence, and telephone requests;

It means providing prompt response to incoming telephone calls.  It means maintaining a computerized membership database including lists of Board members, officers, and committees and reports as needed.

We maintain files and inventories, stocks of stationery, all Association printed materials and supplies.

We secure legal, accounting, insurance, and other services as requested by Board;

We maintain and process membership applications and requests for membership information.  We handle duplicating and mailing service utilizing the most economical methods. We prepare, mail, receive and tally election ballots for elected positions.

It means all of this -- a hundred times a day.

PO Box 917245
Longwood, FL 32791-7245
(407) 739-8006
Fax: (407) 774-6751